Design Challenge // How might we build alignment, excitement and action towards our mission?
Client // Unlock NYC
Project // Strategic design, coaching & facilitation for a NYC-based tech collective.
Role // Design Lead, coaching & facilitation
Impact // Unlock NYC is a women-led tech collective building digital tools for fair housing. The collective’s mobile technology makes it easier for New Yorkers with housing vouchers to identify, record, and report unfair treatment during the housing search process – and hold discriminators accountable.
Having grown rapidly from scrappy start-up into a mature organization, Unlock hired me to co-design, facilitate and coach the team through a series of strategy sessions and remote design sprints that would help the collective define a long-term strategy to implement it’s bold mission.
Duration of Engagement // January - July 2023
Acknowledgements //
Image: Unlock NYC
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“You provided an excellent container for us to take a step back from the day-to-day work, think at a high level, and make strategic choices together!...I believe the work was particularly helpful in getting us crystal clear on our north star, our geographic footprint, and our value proposition. Our theme for the 2024 year is "inch deep, mile wide" impact - reflecting that we want to double down on our existing work in New York City, rather than spreading ourselves too thin and trying to scale too fast...All around, thank YOU Kavya! You really expanded our horizons and provided such a nurturing, caring space for our team to dig into juicy, sometimes thorny discussions.” - Manon Vergerio, Head of Data & Advocacy